Software is not the product
A roofing company chasing supplements and a med spa timing rebooking cycles share almost nothing operationally. The build starts from the way the company already sells, schedules, and collects.
Custom business systems
for local service companies.
Built around the way your
business already works.Custom business systems for local service companies.
Built around the way your business already works.
AA19 builds custom business operating systems for local businesses. Everything gets built around one workflow: the one already running. Lead generation, estimating, booking, phone answering, follow-up, reviews, invoicing, and the admin work that eats an evening a week.
No per-seat subscription and no template product. A one-time implementation deployed into infrastructure the business owns, with its own data and its own keys.
A roofing company chasing supplements and a med spa timing rebooking cycles share almost nothing operationally. The build starts from the way the company already sells, schedules, and collects.
Minimums, travel bands, surface types, production rates, and the exceptions the owner makes on the fly get written down and applied consistently across the team.
Jobber, Housecall Pro, ServiceTitan, QuickBooks, the phone system, and the CRM keep working. AA19 runs the coordination layer between them.
Different workflow, different operating system.
Two sessions mapping the way the business runs today: lead sources, pricing logic, crew structure, tools in use, and the decisions sitting on one phone.
Standards get written down. Pricing floors, response times, escalation rules, tone, and the difference between a job worth taking and a job worth passing.
Connections into the existing stack: ServiceTitan, Jobber, Housecall Pro, QuickBooks, Google Business Profile, Twilio, Gmail, and the CRM already in place.
The system drafts, a human approves. Corrections get preserved as rules. Accuracy climbs with each pass through the loop.
Verified workflows graduate to autonomous execution with spend caps, QA gates, and a decision history covering anything that ran without a human.
The full path from supervised approval to autonomous execution is documented on the process page.
Traditional automation fires a fixed sequence and forgets the run. AA19 learns the operation. Every approval, correction, customer interaction, and decision feeds a shared memory, and the system gets more aligned with the company over time.
Output passes a QA gate before reaching a customer. Spend caps and approval thresholds stay under the owner's control. A decision history records anything executed without a person.
Deeper detail sits in the architecture, the intelligence platform, and the AI bottleneck.
Corrections become permanent rules scoped to the department that uses them.
Work gets checked against the standard before it leaves the building.
Caps, gates, and a decision history covering autonomous execution.
Yes. Estimators get built on the company's own pricing model: production rates, material costs, minimums, travel bands, and margin floors. Customers can price themselves on the website while the office keeps a detailed internal version.
Yes. Booking runs against real crew capacity, job duration, and travel zones, with deposits or a card on file where the business wants them. Slots write straight into the calendar already in use.
An AI receptionist answers around the clock, qualifies the caller, books the appointment, triages emergencies to the on-call tech, and hands off to a person on request. Transcripts land on the customer record.
Prospecting lists, local content publishing, Google Business Profile activity, campaign reporting, and reactivation of old quotes all run continuously, with cost per booked job tracked by source.
Unsold estimates, dormant customers, and stalled deals get a cadence written in the owner's voice. Any reply or booking pauses the sequence and notifies the right person.
Review requests fire after verified completion, routed to the platform that matters for the trade. Unhappy signals route to a human before a public post exists.
Yes. Jobs, customers, quotes, and schedules stay in sync with Jobber so the field crew keeps the app they already know.
Yes. Housecall Pro remains the system of record while AA19 handles intake, quoting, follow-up, and reporting around it.
Yes. ServiceTitan integration covers dispatch, customer history, and invoicing, with AA19 running the coordination layer on top.
It can. Some companies keep the CRM and let AA19 run the pipeline layer, others retire the CRM entirely once the operating system holds the customer record.
Yes. Invoicing, payment status, and job costing sync with QuickBooks so the books stay in one place.
A typical local business build runs two to four weeks from discovery to live operation, depending on how many systems get connected and how deep the workflows go.
Yes. There is no template product. Pricing logic, approval rules, tone, escalation thresholds, and the workflows themselves get built around how the company already operates.
Bring the workflows sitting on one person's phone. AA19 turns them into a governed operating system with memory, verification, and a path to autonomy.
Start the conversation →Still comparing vendors? See the autonomous business platform comparison or the Sintra alternatives guide.