Emergency calls get answered
After-hours requests get captured, qualified, and slotted into the next open window without waking anyone up.
A broken spring is an emergency call, and the company that answers first books the job. AA19 builds the intake, quoting, and dispatch flow around the truck stock and service area already in place.
After-hours requests get captured, qualified, and slotted into the next open window without waking anyone up.
Spring sizes, opener models, and panel styles map to a priced repair or replacement before the tech leaves the shop.
Photo intake and model capture confirm parts availability up front, so the right hardware rides along the first time.
Tune-up reminders fire on install date and cycle count, filling slow weeks with maintenance work.
Scope drives the number. See the sixteen systems and the industries running them.
Automation with no memory repeats the same mistake at scale. AA19 preserves the correction, verifies output against the standard, and keeps a record of anything executed without a person. Governance stays with the owner: spend caps, approval thresholds, and escalation rules.
Yes. Repair pricing runs off the parts and labor rate sheet, while replacement proposals carry door styles, insulation options, and opener upgrades.
Inbound calls and forms get answered, qualified, and scheduled around the on-call rotation, with urgent jobs escalated to a person.
Door model, spring specs, opener serial, and prior visits sit on the job record before the tech pulls up.
Multi-unit and builder work runs on its own pipeline with punch lists, unit tracking, and invoicing tied to the job.