Model and serial captured before dispatch
Customers upload the data plate at booking, so parts research happens before the truck rolls.
Appliance repair software for diagnostics, parts, and returns
Margin in appliance repair hides in the second trip. AA19 builds intake, parts ordering, and return scheduling around the brands serviced and the warranty programs already carried.
01Outcomes
What changes in the business.
Parts ordered the same hour
A diagnosis triggers the order, the customer notification, and the return visit hold in one step.
Diagnostic fees collected up front
Payment and policy acknowledgment happen at booking, cutting arguments at the door.
Warranty claims that get paid
Authorization numbers, labor codes, and documentation stay attached to the job through submission.
02Examples We Can Build
Pieces that ship in a build like this.
- 01Model and serial photo intake
- 02Brand and appliance type routing
- 03Diagnostic fee collection at booking
- 04Parts ordering and backorder notifications
- 05Return visit auto-scheduling on parts arrival
- 06Manufacturer warranty claim packets
- 07Extended service plan renewals
- 08Technician knowledge base by brand
03Related
Systems for this trade
- AI ReceptionistZero missed calls
- Online BookingBookings while the office is closed
- Business Process AutomationLess time in the office
- Team KnowledgeNew hires productive faster
- Customer RetentionRenewals that happen on time
- Review GenerationMore reviews without asking manually
- Customer PortalsFewer inbound status calls
What a build costs
One-time build. $500 to $10k.
Scope drives the number. See the sixteen systems and the industries running them.
[ 04 / The System Underneath ]
A system that learns the operation.
Automation with no memory repeats the same mistake at scale. AA19 preserves the correction, verifies output against the standard, and keeps a record of anything executed without a person. Governance stays with the owner: spend caps, approval thresholds, and escalation rules.
05FAQ
Questions owners ask about this.
Can it separate warranty work from cash calls?
Yes. Each runs its own pipeline, rate structure, and documentation requirements, with claim data captured as the job progresses.
Does it track parts on order?
Open orders sit on the job record with supplier ETA, customer notifications, and automatic return scheduling once parts land.
Can it help techs diagnose faster?
A searchable knowledge base of prior repairs by brand, model, and symptom sits in the field app.
What about landlords and property managers?
Account portals carry unit lists, approval limits, and consolidated invoicing.