Deliverable one is the capacity model: crew skills, per-service durations, buffers, travel zones, and protected blackout windows encoded as rules the office can adjust without a developer.
AA19 Builds Custom Online Booking Systems
AA19 delivers a booking engine wired to capacity rules, a customer-facing flow tuned to the services actually sold, deposit capture, and two-way sync with the field software already running the schedule. Scope covers capacity modeling, flow design, calendar integration, and exception handling for weather, overruns, and cancellations.
Online Booking: scope and deliverables.
Deliverable two is the booking interface, phone-first, with deposit or card-on-file gating on high-value slots that block a half day of crew time.
Deliverable three is the integration layer, so confirmed bookings write into Jobber, Housecall Pro, ServiceTitan, or Google Calendar with the field system staying the record of truth.
From build to daily operation.
Map capacity
Service types, durations, crew qualifications, and travel zones get modeled from the schedule history.
Design the flow
Service selection, address, photos, and contact details in the fewest steps that still qualify the job.
Sync the calendar
Two-way sync keeps field software as the system of record with no double booking.
Handle the exceptions
Weather, overruns, and cancellations trigger reschedule offers and waitlist backfill.
Industries running this system.
- Cleaning
Recurring frequency and add-on rooms book without an office call.
- Pest Control
Route density and treatment intervals control which slots appear.
- HVAC
Maintenance visits self-serve while emergencies route to dispatch.
- Plumbing
Diagnostic windows book online, emergencies escalate to the on-call tech.
- Med Spas
Provider qualification, room availability, and treatment duration gate the slot.
- Dentists
Hygiene and restorative appointments follow separate chair rules.
- Pressure Washing
Travel zone packing keeps the day routed instead of scattered.
- Landscaping
Crew size and seasonal load decide which weeks open up.
Systems that pair with this one.
Other pieces that ship on a first build
Scope drives the number. Systems, trades, and custom pieces are all listed on the pricing page.
Questions owners ask about this.
Can we approve bookings before they lock?
Yes. Slots can hold as pending until the office confirms, or auto-confirm inside rules the owner sets.
Does it take deposits?
Card on file or a deposit can be required by service type or job value.
What about emergencies?
Emergency intake bypasses the booking grid and pages the on-call tech directly.